CitiFinancial Auto
Reviews and Complaints
CitiFinancial Auto
My husband and I had a loan with CitiFinancial Auto, we had no issues with the loan. We paid off the car in 2008 but the MVA is still showing the lender in their computer system.
Recently the car was totaled and we cannot find the lien release and title. After many, many phone calls and online searches concerning Arcadia Financial (original lender); CitiFinancial; OneMain Financial; Santander...oh my goodness what a mess of a trial! I was able to apply for lien release at the link below.
We'll see what happens next.
If anyone needs a Lien Release try www.TitleMyWay.com and see if they can assist you! Their toll free number is 866-244-****.
Citifinancial Screwed Me Over
Citifinancial Auto
CitiFinancial Auto/Santandar fraud
Paid off our loan and they sent us the title
Paid off our Auto loan over a year ago and they never sent us the title, Citifinancial Auto is no longer in business,they have since changed business names and we can't find anyone to talk to that can help us get our title. they can see that the loan was paid in full and the title wasn't released.
We were finally given a fax number to a third world country, that is the only contact that can be provided, I don't think we will ever see the title to our car, Any advice would be greatly appreciated. Needless to say pissed consumer doesn't come close to how I feel.
Citifinancial auto
Need car title
Citifinancial Auto sold my loan to a money hungry loan company
CitiFinancial Auto/Santander changed balance on loan and charged late fees before sending a bill
Do not in anyway do business with Citifinancial Auto
2 payments in the same month??
Citifinial Auto Would Not take payment now want car!
Citifinancial auto now serviced by santander
Made arrangements to pay extended loan with citi
Citifinancial Auto payment deferment
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We have had the same experience, we are gonna try your information, hoping this may help us... Titleless in Texas
I went through this process. Citifi Auto was sold out to Santander.
After contacting them at 888-222-**** and dealing with a very annoying automated system I was finally able to get through to a customer service rep.
I was told because we paid off our truck after 2010 I had to go to www.mytitlesupport.com or call them at 888-299-**** to request the lien release. Even though I have never received a lien release I still had to pay $30 to get it and wait 7-10 days or pay an extra $5 to have it faxed then mailed to me.
GMAC financing did the same exact thing to me on my car and my car was paid off for over a year and half. The registration office in my state said this happens a lot with loan companies, that they do not send the loan release so that they are able to be taken off as lien, as if they are expecting to get more money, and to add to it they also will charge you more money for the release.
Thank you this information has been vary helpful
I am in debted 2 you the original person that wrote ths email.... I never got a copy of the title from Arcadia (very long story I won't go into).....
I contacted the people you referred and they got it to me within a week and a half!!!!! I can't imagine how I would have gotten this done without finding your post!!!!!!!!!!!! Thank you so much for taking the time to share.
This company responded very quickly to my request and I couldn't be happier!
Lien Release try www.TitleMyWay.com and see if they can assist you! Their toll free number is 866-244-**** .
We have the same exact issue. Were you able to get the lien release? I was given an email to citifinancial but haven't heard anything back.
what email were you given for citifinancial?
the one that I was given (cfautoitems@***.com) came back as undeliverable.
They were sold out to Santander (888-222-****) but don't bother calling. They will tell you that you have to contact www.mytitlesupport.com or call them at 888-299-****.
By the way, you'll have to pay $30 and wait 7-10 days to get it! Or..,pay additional $5 if you want it faxed in 2-3 days!! GRRRR!!!
Very unhappy as I never received one from Citifi! Lesson learned: Get my lien release as soon as I pay off a vehicle!!