while recently trying to work with citifinancial auto on a loan modification,due to hardship sufferings we were given nothing but a run around for three weeks. Not only would they give us the courtesy of a simple telephone call back they also could not tell us where all our personnel finicial doucuments that were faxed over to their company were.
Faxes resend daily at their request, I am now told were actually sent to India which then in turn are suppose to be sent back to their company by e-mail.Which they are cliaming never to have recieved. Who does have all our finicial documents!
And what are they capable of doing with it??? were horrified to think!
Product or Service Mentioned: Citifinancial Auto Loan.
Monetary Loss: $23.