My husband and I had a loan with CitiFinancial Auto, we had no issues with the loan. We paid off the car in 2008 but the MVA is still showing the lender in their computer system.
Recently the car was totaled and we cannot find the lien release and title. After many, many phone calls and online searches concerning Arcadia Financial (original lender); CitiFinancial; OneMain Financial; Santander...oh my goodness what a mess of a trial! I was able to apply for lien release at the link below.
We'll see what happens next.
If anyone needs a Lien Release try www.TitleMyWay.com and see if they can assist you! Their toll free number is 866-244-6913.
Product or Service Mentioned: Citifinancial Auto Loan.